HP Chromebook Intel Celeron N4020 14 inches Touchscreen Business Laptop (4GB/64GB eMMC + 256GB Expandable Storage/Chrome OS/Integrated Graphics, Ceramic White, 1.46kg), 14a-na0002TU
Positive Reviews
Positive Review 1
Great device with one serious flaw
The device is great when it comes to build quality, performance, trackpad, etc. I specially love speakers and mainly the keyboard which has good travel and it’s just a joy to type on. I also like the Chrome OS which is better than Windows when you are going for budget laptops as they work faster.
But the real problem is the display, its 720p which is good for the price, but it has color-shifting problems like a TN display. The white balance is out of this world and there is no option to change it on the chrome book. So you need to live with it. There are even times I need to bend and watch as I can’t even see anything while sitting in the normal position. This isn’t just my device’s fault, this model’s display is designed like that. So I am really really warning you to check the reviews on the web before buying, mainly about the display.
Positive Review 2
Sleek, simple, and smooth but
It has been a week since this laptop was delivered to me and it has been performing well. However, if you are planning to use this laptop as your primary one I’d suggest to go for a windows laptop. Chrome books are designed only for basic tasks and this is true for this chrome book too. Don’t expect great performance while editing or gaming. If you are a person whose daily work involves only light browsing, video conferences and streaming videos, this laptop is just perfect for you.
P.s. The touchscreen works nicely too.
Positive Review 3
Absolute package
I wasn’t planning to write a review but when I saw multiple hate reviews, I just had to do it
The battery life is better than any windows laptop you’ll come across. I saw many windows fangirls crying about how you can’t install windows here. The thing is, you don’t need windows, It’s a bloated mess until they actually fix it.
This OS is the best for laptops in this price range because it runs flawlessly on relatively inferior hardware.
Another this I read was ‘It can’t run zoom’. It can, they just have no idea how to, you can just install it from the chrome web store.
I received a defected laptop with a dot on the screen initially but they readily replaced it and now I’m having a good time with Chrome OS.
If this product lies within your budget, don’t listen to anyone else JUST BUT IT!!
One might say that we can’t game on it, which is true. but in this day and age, you can just buy a subscription of Google Stadia and play triple-A titles with better quality than the laptops which cost 70k+
Positive Review 4
Great Chrome OS laptop, NOT a Windows laptop
Do NOT get fooled by the negative reviews, it’s a great laptop!
Most of the negative reviews here (or on Flipkart) are because people are buying this Chromebook (or the 14a-na0003tu, which is the same device in SIlver instead of White) expecting it to be a full-fledged powerful laptop which it’s not. It’s like buying a bicycle expecting it to be a motorbike and then whining because the bicycle is not acting like a motorbike.
The screen is fairly bright for indoor usage and has decent viewing angles. It is a touch-sensitive screen as well, in case you’re into that kind of stuff. However, the screen is glossy instead of matte so you can see a lot of reflections unless kept at specific angles. It’s also ‘sticky’, so you’ll get a lot of dust even if you don’t touch the screen, and a lot of fingerprints if you do. I’d suggest buying a set of microfiber cloth alongside it.
The speakers aren’t very clear or loud, but they are front-firing (instead of some laptops where it’s at the bottom — why?) they sound fine.
I was expecting the performance to be mediocre while buying since it has just an Intel Celeron processor with 4GB of RAM, but ChromeOS is surprisingly light and my usage has been smooth so far. The laptop boots up (and shuts down) in seconds and you can also link it with your Android phone and do Internet sharing and notification syncing. It does not lag and works just fine even with a lot of apps open at the same time. There is only 64GB of inbuilt storage, out of which only around 45 GB is available, and you can expand via a microSD card if you need it, but you probably won’t need to since most apps are Web-based.
Regarding the availability of apps, it’s mostly Web apps that can be downloaded from the Chrome Web Store and have almost the entire functionality when compared to their Windows or macOS versions. Progressive Web Apps (the little Install icon on the right of the address bar when you open sites like YouTube or Spotify) can also be installed and they work the same way. You can also install any website as an app even if it’s not a PWA. You can also download Android apps from the Google Play Store but the experience is a mixed bag. A lot of the apps are optimized for Android phones with comparatively smaller screens and have weird scaling issues when opened in full screen. But a lot of them run fine without any issues, just like they would do on your Android phone. And yes, you can use MS Office on this laptop by either the Web-based version or the Android app, both of which have enough features to not make you miss the Windows or macOS versions.
There’s Linux support as well, which is still in Beta, but the feature works fine for a general use case. And it keeps getting better with every ChromeOS update. You can use the terminal to install Linux-based apps and most of them work without any major issues.
And there’s the Google Assistant (with “Ok Google”), which if you already use, I don’t need to explain the greatness, and if you don’t, I can’t explain the greatness — you have to use it to experience it.
The keyboard is nice to type on. The keys are big and have good travel and there’s no wobble in them. The keys on this particular model are white with black text and have a little grainy finish on them which look and feels very nice (I can’t say the same for the Silver version). The plastic touchpad is big and accurate and I did not find any issues with it. The camera will not blow anyone’s mind but is good with decent colours and a wide angle.
The battery life is amazing! It lasts around 8 hours easily with moderate use like web development and some music playing in the background. If you’re just watching movies or using Google Docs or Word, it should last even longer.
One thing to note is that the laptop expiration date is June 2026, which means it will still work just fine, but will not receive any new ChromeOS updates after that. This does not depend on when you’re buying the laptop, so don’t expect it to last long if you’re getting it later in its lifetime.
The only two cons I can find here are the lack of a backlit keyboard and a 720p display instead of a 1080p display. But I can’t complain about it at this price.
Overall, it’s a good laptop for general home usages like watching movies, playing some light games, and document processing. You can also do some light programming on this because of the Linux support. If that’s exactly what you’re looking for, I would recommend this over any Windows laptop at this price.
Do NOT get fooled by the negative reviews, it’s a great laptop!
Most of the negative reviews here (or on Flipkart) are because people are buying this Chromebook (or the 14a-na0003tu, which is the same device in SIlver instead of White) expecting it to be a full-fledged powerful laptop which it’s not. It’s like buying a bicycle expecting it to be a motorbike and then whining because the bicycle is not acting like a motorbike.
The screen is fairly bright for indoor usage and has decent viewing angles. It is a touch-sensitive screen as well, in case you’re into that kind of stuff. However, the screen is glossy instead of matte so you can see a lot of reflections unless kept at specific angles. It’s also ‘sticky’, so you’ll get a lot of dust even if you don’t touch the screen, and a lot of fingerprints if you do. I’d suggest buying a set of microfiber cloth alongside it.
The speakers aren’t very clear or loud, but they are front-firing (instead of some laptops where it’s at the bottom — why?) they sound fine.
I was expecting the performance to be mediocre while buying since it has just an Intel Celeron processor with 4GB of RAM, but ChromeOS is surprisingly light and my usage has been smooth so far. The laptop boots up (and shuts down) in seconds and you can also link it with your Android phone and do Internet sharing and notification syncing. It does not lag and works just fine even with a lot of apps open at the same time. There is only 64GB of inbuilt storage, out of which only around 45 GB is available, and you can expand via a microSD card if you need, but you probably won’t need to since most apps are Web-based.
Regarding the availability of apps, it’s mostly Web apps that can be downloaded from the Chrome Web Store and have almost the entire functionality when compared to their Windows or macOS versions. Progressive Web Apps (the little Install icon on the right of the address bar when you open sites like YouTube or Spotify) can also be installed and they work the same way. You can also install any website as an app even if it’s not a PWA. You can also download Android apps from the Google Play Store but the experience is a mixed bag. A lot of the apps are optimised for Android phones with comparatively smaller screens and have weird scaling issues when opened in full screen. But a lot of them run fine without any issues, just like they would do on your Android phone. And yes, you can use MS Office on this laptop by either the Web-based version or the Android app, both of which have enough features to not make you miss the Windows or macOS versions.
There’s Linux support as well, which is still in Beta, but the feature works fine for a general use case. And it keeps getting better with every ChromeOS update. You can use the terminal to install Linux-based apps and most of them work without any major issues.
And there’s the Google Assistant (with “Ok Google”), which if you already use, I don’t need to explain the greatness, and if you don’t, I can’t explain the greatness — you have to use it to experience it.
The keyboard is nice to type on. The keys are big and have good travel and there’s no wobble in them. The keys on this particular model are white with black text and have a little grainy finish on them which look and feels very nice (I can’t say the same for the Silver version). The plastic touchpad is big and accurate and I did not find any issues with it. The camera will not blow anyone’s mind but is good with decent colours and a wide-angle.
The battery life is amazing! It lasts around 8 hours easily with moderate use like web development and some music playing in the background. If you’re just watching movies or using Google Docs or Word, it should last even longer.
One thing to note is that the laptop expiration date is June 2026, which means it will still work just fine, but will not receive any new ChromeOS updates after that. This does not depend on when you’re buying the laptop, so don’t expect it to last long if you’re getting it later in its lifetime.
The only two cons I can find here are the lack of a backlit keyboard and a 720p display instead of a 1080p display. But I can’t complain about it at this price.
Overall, it’s a good laptop for general home usages like watching movies, playing some light games, and document processing. You can also do some light programming on this because of the Linux support. If that’s exactly what you’re looking for, I would recommend this over any Windows laptop at this price.
Positive Review 5
Best at this price!
This Chromebook is awesome.
Pros:
- It is lightweight and super-fast (boots up and shuts down within 5 seconds)
- Battery lasts for 12- 15 hours for continuous tasks, it takes about 2 hours to charge fully.
- Screen sensitivity is up to mark. (Touchscreen sensitivity)
- Does all the basic job. I would recommend this to those buyers who want a laptop for daily light to medium-based work like streaming, browsing, online classes, watching movies, listening to music, a little editing, and programming. At this price range, you will not get such a laptop with such high quality.
- No lag at all. For buyers, this is based on chrome os and not windows, so first-time chrome os users may find it a bit difficult to use.
- Better than any windows operated laptop (within 30-35k)
Cons:
- The webcam quality is not so good but does the job.
- It is strictly not for gaming purposes or heavy editing or programmings like java or C++.
- It does not run all the applications available on the play store.
- Storage capacity is low (49 GB only), so I would suggest you to buy an external micro sd card for increasing storage capacity.
So, this chrome book is basically made for students. Students can definitely buy it without any hesitation (better than any other laptop within 30-35k). But for gamers and heavy editors, I would suggest you not to buy it. Thank you.
Negative Reviews
Negative Review 1
Ok for light use. Check warranty details
Firstly Product description is misleading. It only has an eMMC but the title says SSD
The device is lightweight & fine for light productivity use, school work, etc. But struggles with heavy mid- heavy workloads. CPU is the limiting factor understandably.OS is snappy & frequently updated 👍🏼. The screen is average, not that good for movies & photo viewing. Lacks contrast & color depth. Wi-Fi stability could be better.
Make sure you check the warranty details for computer purchases. I got a device with a warranty start date 10 days before purchase. Both Amazon customer care & HP were hesitant to change it to the actual delivery date. EXPECTED AMAZON CC TO PITCH IN PROACTIVELY, INSTEAD OF AN “IT CAN’T BE DONE” KIND OF RESPONSE.
Negative Review 2
Online surfing laptop only, it can never replace your working laptop.
Good for surfing only. No use if you are working on PowerPoint and excel sheets.
Pros
Good battery
Good audio output
Display is ok
Cons
Camera is average
No office files editing
Keyboard is bad
Excel and PowerPoint limited options
Negative Review 3
This is for kids only
Worst product, don’t purchase if you want this for office use. This is a useless product, more like a tab. I purchased it for my office work and it’s of no use. And the irony is amazon is not allowing me to return this.
If u are purchasing don’t, don’t fall into the trap. It’s a scam
Negative Review 4
Terrible feature specs for the price.
Bought this laptop for general use (browsing and office document editing). The hardware is very bad with the touchpad not responding on the right-hand side. The keyboard is also not responsive and feels cheaper than other laptops in the same price range.
Unfortunately, I couldn’t return the product as the one-week return window expired.
Negative Review 5
Poor
I am not at all satisfied with the product as well as the customer service… The size mentioned over here is 14 inches whereas I have received a 12-inch screen size Chromebook and they are not able to find any solution to get in touch with the client
*These User Reviews are the Survey Based on Recent Purchases from Leading E-Commerce online Platforms (Amazon, Flipkart, SnapDeal, eBay, etc., or Retailers
