by WhatsApp Inc.
WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.
If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers.
In addition to the features available in WhatsApp Messenger, WhatsApp Business includes:
• BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information — like your website, location, or contact information.
• BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate that you’re away.
• LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the “Call me” option to receive the code over a phone call.
• RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.
• WHATSAPP WEB: You can more efficiently respond to your customers right from your computer’s browser.
WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more.
*Data charges may apply. Contact your provider for details.
Note: once you restore your chat backup from WhatsApp Messenger to WhatsApp Business, you will no longer be able to restore it back to WhatsApp Messenger. If you would like to go back, we recommend that you copy the WhatsApp Messenger backup on your phone to your computer before you start using WhatsApp Business.
Download WhatsApp Business from Play Store:- https://play.google.com/store/apps/details?id=com.whatsapp.w4b
-Hi dev team congrats , 1. Why two whatsapp better while creation better to ask for personal or business purposes 2. How we separate the customers, order, paid, payment pending and order completed labels Eg: if we add a person in new customers how his number will change to payment pending , then to paid how we send the status for the customers 3. Little bit confussion in labels for some business people 4. How you approve the business whether it is existing or not 5. Business address is displaying only the map, if we didn’t give the land mark how the customers can identify
-Hi team, As a business, WA business should have these two key features; Ability for “anyone” (but blocked of course) who has my number to see my status updates, not all customers I have their number saved, tough they have it. Why not outreach to them? 2. Ability to have WAB on two devices, why shouldn’t my workers be able to respond as well?
-Very good service….But one problem is there….And I hope what’s app team will fix this soon…When we install what’s app normal and business in same phone it drains battery like anything. It drained my 50% battery in just 60 minutes…And I am using oppo f3 plus which has very good battery backup… Please fix this issue asap.
-Does everything I expected but my business profile hasn’t been verified yet. The grey question mark is still there. I’m using two businesses in parallel and both business WhatsApp shows grey question mark. Please resolve that, I’ll rate 5 stars. Otherwise a good app for business. I believe you would bring as many features as we wish in future. Thanks to the developers. Please fix this issue.
-Nice concepts, we can understand this version still in baby step mode. Need some improvements like. 1) can have visiting card image sent as autoreply to new contact’s message. 2) this is a business app, so as there should be option to put some catalogue like presentation instead of just status. 3) Spam message filter. 4) Filter Fraud accounts to increase usage reliability. 5) Direct mail option mean integration with Gmail or other.
-In this app, when we create a broadcast list for our customer we have to add each no.. which is not practically good… There should be option just add the no. right from broadcast list add recipient without adding that no. In phone book. Pls do it & also add filter option in group chats so that conversation from one member can be segregated.
-Amazing. We waited really long for this. We started using it already. Hey what’s app, this app needs a lot of update. It feels stale and no different to the regular chat app. If this is a business chat app make it feel and work like one. And at last, Verify our account please. 🙏
-NOT THAT GOOD. I was expecting a lot but this is just nothing. You guys just have changed the logo. This app needs a hell lot of improvement. The most important is you have to change the look and feel of the app. There is literally no different between this and the regular WhatsApp.
-I installed WA Business but it wont let me have a personal AND a business acct with the same cell #, either edit or merge into 1 acct for business. Hopefully in later releases this will be allowed as users may want to keep the 2 seperate without the need of an additional business phone/device
-Please add feature so that company name is displayed on customers phone. Not the name they have saved in their contact list. Also, on iphone business profile is not visible.
-I think app is really good it could be next big thing in marketing, but one amazing feature can be added to current version and that is ‘broadcast a particular Message to people marked with a particular label’ it’d be a great app if this feature is added.
-It will be good if company name is shown instead of company’s phone number ..please add a feature so that my staff can also reply to the messages sent by customers…And also my buisness has not been verified yet..Please do something to fix this..And please add a feature to add our visiting card and also catalogue of products that we offer so that it can help improve to our buisness..
-It’s been a week I have been using this app. The basic problem I am facing that if someone looks at my account it says the account is not verified by WhatsApp. There are more changes that can be made for this app
-Feature Request: Good app for some more features, but there should be more integrations as a point of view from a business.. Plus the send away message should have an ability to send after 5 or 10 mins of inactivity instead of send always.. Please add this in the next update!
-As a business app, there should be an option to send a broadcast message to all who saved my contact number. Otherwise it is useless, because it is not possible to store contact number of our customers.
-Well what I really liked was the Away Message and Welcome message system, but the problem is this messages are not forward to any person who messages unless the app is opened so that’s kinda setback. Otherwise all in all good
-Can’t verify my business, and it should have a feature to mark some contacts where Away messages won’t be send automatic.. Like you can choose contacts which are not business oriented like my employees…
-Still no support for landline, despite advertising it as such. We have a freephone number (0800) and it doesn’t recognise during setup.
-1.Samsung Ultra Power Saving Mode Old WhatsApp Is Shown. Business WhatsApp Is Not Shown In Ultra Power Saving Mode. 2.status Was Not showing In Status Saver. Pls Fix That. THANKS
-Not able to send status to my contacts , this is bad , please rectify it Further profile is not getting updated I keep getting this error
-Please add some online payment method in this app it will be more helpful for many businesses.. I hope WhatsApp team will work on it . Waiting for your reply
-It works good but my business profile has not been verified yet. I am facing a lot of problem for that.
-Everything is perfect. Only my whatsapp messenger is showing 1780 contacts and on same device, whatsapp business is showing only 1761 contacts. New contacts I add don’t show in whatsapp business but they show in whatsapp messenger
-Whatsapp business app is very good concept. I just registered now. I want to correction my business name. You have to allow us business name Edit or change. Please add that feature key
-I have post some photos in my status of whats app business app. My customer can see my status but how much person seeing my status, it’s show not my account.
-It needs lots of improvement in features. It has nothing special but a detail of business. It should have auto-reply system (like sending rate list in auto reply), send sample images very fast to many customers (if auto-reply then would be better), should have schedule messages option, should have a small catalog option to show some products (in personal we have status similarly in business we should have catalog which contains product images which doesn’t dissapear after 24 hours but remains there as long as we want, customer categories so that we can show product categories to some customers and different
-Thank You very much for creating 2 whatsapp for the same phone. I think my feedback helped this app to be created 😀 and the fun part is you did a much better job creating it with a business Feature. Thank you team WhatsApp.
-Thanks WhatsApp Team, you rock !! But, How to verify my business number? Please help me out. Need: 1) Group admin power. Like beta v2.17.30 2) Payment within WhatsApp Business. 3) Catalogue or Products Gallery.
-Hi WhatsApp team, Please create this same app for iPhone users, desparately needed for iPhone users. Waiting for update . Thanks
-I can’t use the same number I use in the regular app. Who thought this was a good idea? My “business” is an app that isn’t generating much income. No way in hell I’ll get another number for this!
-I can’t send any photos. When i click gallery, the screen stop working. Please fix this problem guys, otherwise my business will going down.
-Awesome app. This will help us not to use two different phones (personal and business). Now we can use both in our phones and work more efficiently.
-how to verify my business name..and as a custmer i m not able to see the details of business i have filled.
-This app corrupted all my WhatsApp images and videos. How can you do this?
-I can add multiple members in a broadcast group..but the messages what im sending is not reachable to customer…pls resolve it
-Give an option of having same business account on multiple devices like people working in the same company maybe 5 or 10 I have to do login into same business account